Front-end claim denials
Registration and scheduling errors drive a large share of initial denials — rework, delayed cash, and patient callbacks without a structured way to isolate cause.
Healthcare operations
Stop preventable denials before claims leave the building.
Revenue cycle and patient access teams face transactional failures every day — eligibility gaps, authorization misses, and rework that never shows up on a clinical dashboard. SIGMORA™ applies the same disciplined define–measure–improve loop manufacturing quality teams use: scope the problem in dollars, monitor denial rates over time, map how work is supposed to flow versus how it actually runs on the floor, and document corrective action with exportable records. Data stays in your browser.
Industry pain points
Process variation across sites and staff
One clerk follows a checklist every time; another skips secondary insurance capture under pressure. Without contrast analysis, leaders guess at fixes.
Audit and leadership scrutiny
Improvement projects need baseline charts, process maps, and closure evidence — not slide decks built after the fact.
How SIGMORA™ solves them
Define and dollarize
5W2H and COPQ Estimator turn “denials are up” into a scoped problem with executive-ready cost of poor quality.
Monitor transactional quality
Attribute control charts and capability studies on denial rate or defect proportion — the same SPC logic applied to revenue cycle metrics.
Map and contrast workflows
Process Flow Builder for intended versus actual paths; Exploration Cascade to narrow clerks, shifts, and facilities.
Example use cases
Registration & eligibility
Reduce front-end denials by comparing verification steps across sites and copying what the lowest-denial desk actually does.
Prior authorization & scheduling
Map where auth requirements are missed and prove improvement with the same charts used for the baseline.
Operational improvement records
Close loops in 8D/A3 with process maps and before/after SPC for revenue cycle leadership and compliance reviewers.
Relevant tools
See the full catalog on the software page or read the related case study.
Evaluating the full playbook?
SIGMORA™ spans seven workflow phases and dozens of tools — from COPQ and defect mapping through SPC, DOE, and structured corrective action. If you are rolling out to a team or comparing against your current toolkit, start with a short conversation.
Step 1
Request a walkthrough
Reach out with your role, industry, and goals. We respond with scheduling options and context before the call.
Step 2
Review the overview deck
See how the master workflow connects tools across problem definition, measurement, analysis, improvement, and verification — with room for your questions.
Step 3
Optional deep-dive training
When your team is ready for hands-on orientation, virtual coaching uses the master training deck at $250/hour (see training rates).
Or try the software yourself — create a free account and demo any tool for 5 minutes. See how the workflows fit your company.
Ready to try on your line?
Create an account and demo any tool for 5 minutes, or request a walkthrough with your team.